When do I receive my order?
We are based in USA, The Netherlands (Europe). Shipping takes between 1 and 3 business days. The average is 3 days. Holdups at customs can cause a delay. But, since we hide our products so well, customs will let the package through after inspection.
We keep all seeds in stock. We ship 3 times per week. Your order is shipped within 1 business days after we receive your payment.
If your order does not arrive, we send you new seeds. For free!
How is my order packaged?
WYour order will be packed in a sturdy, padded envelope. No reference to marijuana or Related marijuana products are made on the outside or inside. We use different sender addresses and do not use branded packaging. In the envelope you will find an item that contains your order.
How is shipping guaranteed?
If your order does not arrive, or gets seized, we will in all fairness ship your order again. For free! We have the following reshipping conditions.
Free reshipping takes place after 5 business days. Most packages arrive within 1 week and the ones that don’t, will be delivered in the following 1 week. International mail and customs can have various delays, hence the waiting period.
If you have entered an incorrect address (Like forgetting the apartment number), then we cannot reship for free. The address is printed out EXACTLY as you enter it, no manual actions on our side (unless you ask us to). However, we do not leave you standing in the cold, so to compensate you will get a code for a 50% discount on your next order.
You can give an alternative address for the 2nd shipment. We will also use a different stealth method.
How is germination of Seeds guaranteed?
We stand by our Products, and are keen to give you the best experience possible! However, seeds are products from nature and can never be 100% dependable
Please follow the germination instructions exactly, before asking for a free reship.
Did more than half your order not germinate? We will resend your order immediately.
Did less than half your order not germinate? You can choose between a direct reship, or doubling the non-germinated seeds on your next order
Your seeds germinated, grew a bit and then the plants died? This can have many reasons, usually too much or too little water or light. We cannot reship seeds for every plant that does not make it, there are too many outside factors involved. We offer expert advice on the grow marijuana forum and in Robert’s Guides & Marijuana Blog. But, since we are keen on happy customers, you will get a big discount code for your next order!
To what countries do you ship?
We ship worldwide to all countries we receive orders from. Unfortunately we cannot guarantee delivery in all of them, because local delivery is not reliable enough in some countries.
No delivery guarantee for the following countries.